Do the new travel restrictions force me to cancel my ski vacation?


In light of the past two years, many operators are now offering flexible booking policies. For example, Inghams allows customers to change their vacation to a later date or to a different destination up to 28 days before departure – at no cost to do so.

Crystal Ski also offers a “Book with Confidence” guarantee, allowing all customers, traveling to any destination, to change for free, on a different date or destination, up to 14 days before departure for a trip. in December or January or up to 28 days to travel February to April as part of their. vacation promise

If you are traveling alone you will not have the same level of protection and you will be relying on the general credit and cancellation terms of the accommodation provider, airline, transfer provider or operator, so check them carefully.

Will I be reimbursed?

If your trip has been canceled by your operator due to the new restrictions, you can opt for a refund, rather than a rearrangement or credit note, but give the operators time to process the changes. For example, Crystal Ski Holidays customers will be fully refunded within 14 days

Is it safe to book a future ski vacation now?

Yes, but to be sure you are fully protected book with a tour operator linked to ABTA, ATOL and ABTOT. This way you can be sure of a full refund if they go bankrupt or are forced to cancel, they cannot organize the vacation due to Covid travel restrictions, advice from the Department of Foreign Affairs or resort closures – and you will get help returning to the UK if it happens while you are away.

Whoever you book with, you should carefully consider their cancellation policy and when you need to pay the full amount for the stay. Many companies will allow you to modify your vacation before paying in full. If you need to cancel for Covid health reasons after this date, you will normally have to rely on your travel insurance policy (see below).

If you are booking your ski vacation independently, be sure to check cancellation conditions and any financial protection with the accommodation provider and airline / ferry / car rental / transfer. Payment by credit card will provide additional protection if the operator goes bankrupt (between £ 100 and £ 30,000).

It is important to check the fine print before booking and to ask questions if in doubt. As you begin your research, look back at how an operator has responded to the pandemic so far and what customer feedback has looked like since, regarding refunds and cancellations.

Will I be able to claim my travel insurance?

In short, no, not for the plans impacted by the French ban. As Michael Pettifer, Managing Director of MPI Brokers explains: “The basic principle of travel insurance is to cover illness or injury. Many providers now offer Covid health coverage for claims for things like emergency medical treatment while you are abroad, cancellation following a positive test, or instruction to isolate, but not the decisions of foreign governments.

Katie Crowe of insurer battleface puts it bluntly: “We do not provide coverage for quarantine or self-isolation, any type of trip cancellation, trip interruption, vacation reduction or blockages related to Covid-19 or any government restrictions. “

Holidaymakers are therefore at the mercy of the policies and conditions of their operators.

What is the situation outside of France?

Skiing holidays in France may not be an option right now, but elsewhere the resorts are open and Brits are welcome, but with hoops to jump through.

Austria is out of lockdown and the resorts are open in time for Christmas. In order to avoid having to quarantine themselves on arrival, UK travelers are required to show proof of a second dose of vaccine, or booster, no more than 360 days and no less than 21 days before the journey. Arrivals must also complete a travel authorization form prior to entering. In the resorts, the “2G” system governs the slopes – adults will have to present a 2G status (full vaccination less than 9 months ago, recovery within 6 months) to get on a ski lift, enter restaurants or ski lifts. bars, while unvaccinated 12-14 year olds need two antigen tests and one PCR test to be classified as 2G.


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